Frustrated!

The National Benefits Center has now had my I-800A form for three months. THREE MONTHS! It hasn't even made it off of the shelf. We had to do some extra paperwork, so that was sent 1-2 weeks ago. I called Tuesday to see if it made it....NOPE! I'm calling Monday. They also said my paperwork probably wouldn't be reviewed until AFTER Thanksgiving. No, that is not OK. This whole process is hurry up and wait. It's not like they are going to read my homestudy and approve it all at once. Oh no. It can't be that easy. I'm sure I will get a letter or phone call saying they still need x, y, and z information. I am frustrated beyond words!